Shipping

We are happy to offer free shipping on every order over $50!

Location	Method	Shipping Time
Canada	Canada Post Expedited Shipping	2 - 7 business days
United States	USPS Priority Mail	2 - 5 business days

 

When can I expect to receive my order?

Please note that the above delivery timeframes are for delivery only, and not the time needed to make your order. Each planter is made-to-order and we require 5 - 10 days to create (as of August 2021). Please add any additional info, such as rush options, to the "notes" field at checkout.

How do I track my order?

Every order comes with tracking info, and will be provided in your receipt once your order dispatched our workshop. 

Can I make changes to my shipping address after I order?

As long as your order has not dispatched yet, please let us know right away if you need an address change. Unfortunately, once an order has been dispatched we cannot change the address.

Can I pick up the order, or have it delivered?

If you are located in the Toronto area and would like to either pick up your order or pay for a delivery, we are happy to help. We are located near Yonge/Finch in North York, Ontario and can do contactless porch pickup for orders. You can choose "pick up" from the shipping methods at checkout.

Do you have a question that we haven't covered above? Email us at hello@rallyandroots.com and we'll get back to you within 2 days!